Red Responders WordPress Website Upgrade Case Study

red responders site preview

New upgraded WordPress website home page for our client, Red Responders.

Red Responders, a biohazard, crime scene, and hoarding cleanup company came to us needing an upgraded website and local SEO services.

The site was clearly home made by someone with no website building experience. And worse, it was completely invisible to search engines (like 95%+ of home service business sites I see).


After performing a website and traffic review for them, the website suffered from many issues that were killing its lead generation capability and effectiveness.

  • Outdated, generic looking design
  • Over 3 second loading time resulting from a heavy a WordPress theme, heavy plugins and lots of junk code
  • Lots of horizontally aligned design elements, making mobile responsiveness a problem
  • Way too many navigation links for prospects to click around on
  • Very small text for modern high resolution screens
  • Redundant content throughout several pages
  • Ineffective and too few call to actions (CTAs) on most pages
  • Essential pages missing, such as, privacy policy, testimonials, etc

On the positive side, their site was running the highly recommended WordPress platform—but had a very poorly built theme with tons of extraneous/junk code, resulting in performance, conversion and visitor trust issues.

It was also using the new(ish) Gutenberg editor for WordPress, which we don’t recommend. Gutenberg messes up the HTML code, among many other issues that I’ll eventually write a whole post to cover.

Website Overhaul

You can view most of the upgrades we completed for the site on the WordPress website upgrades section of our expert website services page.

These key website features are what really matters for maximum lead generation success, which is all that matters for business.

  • Super fast page loading
  • Mobile-first, distraction free, single column layout
  • High quality, professionally designed logo that conveys your unique brand
  • Horizontal scrolling mobile navigation for optimal user experience
  • Highly optimized typography for easy content consumption
  • Engaging, unique, and informative content that conveys value
  • Video content separates you from the competition in most markets
  • Very easy to find contact info (especially service/ranking pages)
  • Heavy internal linking to promote click through and time on site
  • See the full feature list

You can read more about these features individually from our previous website case studies for RTP Construction and Pro Restoration.

The result of this website upgrade is a much higher performing and converting website that will eventually function as our client’s most valuable business asset.

Performance Boost

The site now has a 0.8 second “fully loaded time” (down from about 3 seconds with the previous site), as shown from the GTmetrix performance report below. Considering the average site loads in 7+ seconds (according to GTmetrix), Red Responders loads about ten times faster than average.

red responders speed test

Optimal website user experience and high conversions start with super fast page loading speed!

You can read more about the extreme importance of website speed from this blog post.

Next Steps

This client is ambitious, so naturally, they’ll be starting our local SEO services very soon.

Here are some additional services I have in mind for them to further grow their business:

  • Google and Bing ads campaigns with remarketing
  • Social ads campaigns with remarketing
  • Local online classified ads

As I always say, your business website should grow your business, not just function as an online brochure or business card.

I will update this case study, or perhaps write a dedicated post on the client’s marketing and revenue results as we continue to help them grow their business.

Are you interested in becoming my next case study? Schedule a call below to get started with my expert website services.

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I use an educational, value-based approach and quickly highlight the easiest, fastest growth opportunities for your business.